FAQ

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

 

Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number.  PayPal just tells us that you've paid and we ship you your items. We get your money through PayPal later.

 

What is your privacy policy?

We consider your personal information private.  We will not sell or share your personal and/or financial information with anyone!

 

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.

 

What Are My Shipping Options?

We ship worldwide via United States Postal Service unless otherwise arranged between us and the customer. Tracking numbers and $50 insurance are included in Priority USPS Shipping. If you would like Express Mail, more insurance or a different carrier, please contact us. 

 

How Much Is Shipping?

USA: Priority Mail (1-3 days) $7 for the first item. 

Outside the USA: please send us an email for a shipping quote.  

 

If I buy multiple items, will you combine shipping?

Yes, if you are shipping to the same address.  

 

Will tax be added to my order?

Sales tax will be applied to all sales orders shipped in California at 9.50%.

 

What is Your Return Policy?

Exchanges are accepted within 10 days of purchase.  I pack items securely, but in the unlikely event your item arrives damaged, please contact me within 48 hours of receiving. Standard insurance is $50 so it is a good idea to upgrade insurance if your purchase is over $50.  But you still want what you ordered, right? I will work with you to return and replace your damaged item  Unfortunately, some items are one-of-a-kind and cannot be replaced. 

Customer satisfaction is priority number one. I make every effort to photograph and describe each item accurately and in detail. Please don't hesitate to contact me if you have any questions prior to placing your order.